If someone close to you has passed, you may discover that you do not have access to important files stored on their computer, tablet, phone or social media accounts. There may be financial records, personal documents and emails or treasured family photographs that will be lost forever if you cannot gain access. In this podcast we discuss how to get access to a deceased family member’s data and how to plan so this does not become a problem in the future.
Expert: Leo Notenboom wants technology to work for everyone. He began working at Microsoft in 1983 and spent the next 18 years working on a wide variety of software. If you’re running Microsoft Windows, if you’ve used a Microsoft development tool or Microsoft Money, or if you’ve ever purchased a ticket through Expedia, there’s a good chance you’ve been touched by some of Leo’s work.
In 2003, Leo founded AskLeo.com, where he takes average computer users from fear and frustration to technology that “just works.” He is the author of several books on technology, including The Ask Leo! Guide to Online Privacy and TheAsk Leo! Guide to Staying Safe on the Internet.